Press Releases

Jake’s 58 Casino Hotel unveils Play it Safe™ health and safety standards for Sept. 9 gaming reopening

Program aligned with CDC and New York State guidelines

ISLANDIA, N.Y. (Sept. 7, 2020) – Jake’s 58 Casino Hotel has implemented a comprehensive program for its Sept. 9 gaming floor reopening that features new health and safety standards aimed at helping keep guests and employees safe.

The program, called Play It Safe, encompasses Jake’s 58’s new operating procedures, which have been reengineered to minimize contact risk. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC). As part of this effort, the facility will undergo rigorous, ongoing cleaning and sterilization with Ecolab® products, which are formulated to eliminate bacteria and viruses such as COVID-19 and will close nightly for a deep-cleaning of all public areas.

“Our Play It Safe program, which Delaware North has successfully implemented in reopening other casinos, focused on the health and safety of our guests and employees, which is our top priority,” said Chuck Kilroy, general manager of Jake’s 58 for operator Delaware North. “We’ve worked closely with the state to ensure we are taking appropriate safety measures to reopen.”

Delaware North operates gaming at Jake’s 58 for Suffolk County OTB. A reopening date for the hotel at Jake’s 58, which is owned by Delaware North, is being determined.

Per the state’s directive, the gaming floor at Jake’s 58 will reopen at 25 percent capacity, with a reduced number of active video gaming machines at least 6 feet apart and employees and guests required to wear face coverings.

Gaming hours will be from 8 a.m. to 4 a.m. daily. Valet parking, coat check, scooter rentals and wheelchairs will not be available. The Lucky North players club will have limited hours.

Reduced food and beverage options will be available. Per the state’s guidelines, there will be no beverage service or food and beverage allowed on the gaming floor.

Key elements of the Play it Safe program include:

  • Guests are asked to adhere to social distancing protocols while waiting to enter.
  • All incoming guests will be required to present identification as a record of their visit for contract tracing purposes.
  • All guests will be required to wear a mask or other face covering during their visit. Guests will need to provide their own masks.
  • Temperature screening and health check of guests takes place upon entering the facility.
  • An on-site Clean Team has been created, and its members are equipped with Ecolab® multi-surface cleaner and disinfectant to conduct ongoing sanitization of all surfaces. They will help to protect guests by dispensing hand sanitizer and cleaning video gaming machines and other surfaces on request.
  • Social distancing protocols are in place throughout the facility.
  • Touchless service and payment options are now available at food and beverage outlets.
  • Hand-sanitizing stations have been added at the entrance and throughout the facility.
  • We have upgraded our air filtration systems to meet or exceed New York State guidelines.
  • Some service offerings may be limited or unavailable to help maintain safe social distancing and health and safety guidelines.

Employees will undergo comprehensive training on Play It Safe health and safety standards and are required to strictly adhere to Play It Safe policies and procedures, including rigorous sanitization and hygiene requirements. Employees take a health check, including a temperature screen, when they report to work and are required to wear masks while on duty.

Jake’s 58 is operated by Delaware North, a global hospitality and entertainment company with a portfolio of regional gaming and entertainment destinations. Delaware North has added the Play It Safe program at its gaming destinations in Arizona, Arkansas, Florida, Illinois, New York, Ohio, West Virginia and Australia.

Jake’s 58 Casino Hotel Reopening September 9, 2020

We will reopen gaming at Jakes’s 58 Casino Hotel on September 9 under the requirements outlined by Gov. Cuomo. We thank the governor and the New York State Gaming Commission for the thoughtful discussion about our reopening plans that helped bring about today’s announcement. We had also noted our experience in successfully reopening several gaming venues in other states under capacity restrictions and our own comprehensive Play It Safeprogram.

Play It Safefollows U.S. Centers for Disease Control and Prevention (CDC) guidelines on sanitizing protocols and cleaning throughout our venue, as well as mandatory mask wearing, social distancing, temperature checks and other ways that we will help keep our guests and employees safe from COVID-19 and provide them peace of mind while they are in our facility.

We are ready, and we look forward to bringing back our employees and welcoming our guests.